Before Cutover
Validate the launch path before cutover starts.
- Confirm data readiness, integration validation, and critical-path dependencies.
- Agree on cutover roles, issue escalation, and business decision ownership.
- Verify UAT exit criteria and unresolved defects.
- Prepare the communication plan for affected teams.
During Go-Live
Protect decision flow while issues move fast.
- Maintain clear control over defects, workarounds, and approvals.
- Keep executive reporting concise and decision-focused.
- Protect the hypercare model from unclear ownership.
After Launch
Stabilize the operating model before the team disperses.
Stabilization should cover business continuity, user support, process gaps, and handover to the long-term team.